If previous work has not stopped water loss, the next step is a clear review of what was tested and repaired. An unresolved leak does not establish why earlier work failed. More than one defect, intermittent loss or incomplete records may complicate the picture.

Gather the earlier findings

Collect reports, invoices, photographs and notes on the repaired areas. Ask which pipe runs were tested and whether the shell or fittings were checked. Knowing what has already been done avoids repeating assumptions.

Confirm that the loss is still abnormal

Compare levels over a defined period and account for rain, swimming, backwashing and top-ups. A bucket test may help distinguish evaporation, although conditions can invalidate it.

Consider a second source

A repaired skimmer may have been leaking while a buried line was also faulty. A surface defect and equipment discharge can overlap. The new investigation should consider whether the known fault explained the full loss.

Review access and testing limits

Some pipe sections cannot be isolated easily. Concealed fittings, unusual construction and intermittent faults may require a different testing plan. Ask the technician to explain those limits and the proposed next step.

Agree how the result will be checked

A repair needs follow-up. Set out what will be retested and how you should monitor the level. Avoid promising that one technique will locate every possible defect before the pool has been assessed.

Request a fresh assessment

Send your suburb, loss record and previous documents to Pools For Life. Our in-house team will discuss the investigation and a written quote. Read the detection process before booking.